Sisterlocks®, Microlocks, and Interlocks are beautiful and is are great haircare systems for hair growth that  is totally natural. With any of these haircare systems you will not have to wonder what to do with your hair everyday and with low maintenance you can say bye bye to bad hair days.

Naturally You Hair Studio

Salon Policies & Client Guidelines

At Naturally You Hair Studio, your appointment time is reserved exclusively for you. To ensure a seamless and high-quality experience for all clients, please review our salon policies below.

Late & Cancellation Policy

• Guest Policy: No extra guests allowed during your appointment.

• Arrival Time: Appointments begin and end strictly at the scheduled time. A 9-minute grace period is extended for unexpected delays.

• Late Fees:

  • 10 Minutes Late: A $10 fee will be added, plus $1 per minute thereafter up to 15 minutes.

  • 15 Minutes Late: Your appointment will be canceled, and a $70 rebooking fee will be required to schedule again (unless otherwise discussed).

• Cancellations & Rescheduling: Must be made at least 48 hours in advance to avoid the $70 rebooking fee.

• No Call / No Show: Results in immediate loss of scheduling privileges with the consultant.

• Notifications: You will receive an automated booking confirmation upon scheduling, followed by a reminder notification 24 to 48 hours prior to your appointment.

General Information & Client Expectations

• Health & Safety: Full sanitation procedures are completed before every client appointment.

• Consultations: Mandatory for all new and transfer clients prior to service.

• Follow-Up Visits: Included in your Sisterlocks® establishment package. Must be scheduled during your establishment visit to avoid being charged standard retightening rates.

• Photos & Media: Naturally You Hair Studio reserves the right to capture and use client photos strictly for professional marketing and social media purposes.

• Right to Refuse Service: We maintain a safe and positive environment and reserve the right to decline service to abusive, disrespectful, or disruptive behavior.

• Scope of Practice: Per state regulation, salon professionals cannot diagnose or treat hair or scalp conditions.

• Duty to Inform: Please inform us of any medical conditions, allergies, or medications that may impact your service. While your medical privacy is respected, failure to disclose relevant health information releases the studio from liability regarding adverse reactions.